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Terms of Service

Last updated: January 2025

1. Orders

All orders are subject to availability. We reserve the right to refuse or cancel orders at our discretion. Prices are in GBP and include VAT.

2. Delivery

We deliver nationwide across the UK. Orders placed before 2pm are dispatched for next-day delivery. Delivery times are estimates and not guaranteed.

3. Returns & Refunds

Due to the perishable nature of our products, we cannot accept returns. If your order arrives damaged, please contact us within 24 hours with photos.

4. Allergens

Our donuts are made in a kitchen that handles nuts, gluten, eggs, and dairy. Please contact us if you have specific allergy concerns before ordering.

5. Contact

DONUT LAB
35 Fraser Street
Glasgow G2 7AR
hello@donutlab.co.uk